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Privacy policy

The website only collects the data needed for your orders, your requests and sending the news, without any advertising cookies or tracking tools. The data controller is Stéphane Vandenwyngaert – Du Moi au Soi (contact details in the legal notice).

Order

Name, email, phone, delivery address, pick-up point and payment data, to process and deliver the order. Service providers: Stripe (payment), Mondial Relay or bpost (delivery). Retention: the legal retention period for accounting.

“Other country” request and withdrawal

Name, email, country or order reference and message, to answer your request. Retention: the time needed to handle the request.

News from Du Moi au Soi

Email and language, to send you the news you signed up for through the sign-up form or the box ticked when ordering. Service provider: Brevo (France). Retention: until you unsubscribe.

Visiting the website

Pages viewed, without any data that could identify you, for visitor statistics (Koko Analytics, on the website’s server).

Legal basis

Orders and requests are based on the performance of the contract or of pre-contractual measures. The news is based on your consent, given through the double confirmation of your sign-up. Accounting obligations are based on the law.

Payment

Card data is entered directly with Stripe and never passes through this website. Stripe may process certain data outside the European Union, with the safeguards provided by the GDPR.

Cookies

The website only uses one technical cookie that remembers the chosen language. The statistics do not set any cookies. Stripe’s payment page uses its own cookies, which are needed for payment security.

Hosting

The website and its data are hosted in France by o2switch.

Your rights

You can request access to your data, its correction, erasure or portability, or object to its processing, by writing to stephane [arobase] dumoiausoi [point] com. Each newsletter contains an unsubscribe link. You can also lodge a complaint with the Data Protection Authority (dataprotectionauthority.be).